A simple, effective philosophy.
We created a flywheel with the 3 most important elements of every business. No one element is more important than the other. If you take care of your people they will take care of your clients which will lead to a more profitable business.
The philosophy is simple. Make your company the best place to work for your people, create the best client experience, and be the most profitable business. Every decision you make in your organization should positively affect at least one of the flywheel elements BUT cannot negatively affect another.